Should you require more information regarding this matter from me please do not hesitate to contact me. We apologize about any inconvenience this may cause.Ĭan you let us know if you have an alternative bank available?īank of America assured me they could handle and would accept a wire transfer from Planet 7 Casino ( I explained it was winnings from an online casino located in Costa Rica) and there was no such restriction on my checking account that would cause an issue especially a liability that would cause risk to the sender or me. Unfortunately, bank details for Bank of America with aforementioned product type (Advantage Safe Balance) is not acceptable for our payment.

I also prior to opening this account make sure it was in complete compliance with the terms and conditions for making a withdrawal from Planet 7 Casino. This is a simple personal no fee checking account which also allows overdraft hence the name Advantage Safeīanking. Thank you in advance for your attention to this matter. I believe that I have provided every piece of documentation and there should be no further delays. Please handle the wire transfer request as promptly as possible as I have already been waiting several months for this to take place and receive my winnings. In response to your inquiry the product name of my account with Bank of America is called: Advantage Safe Balance Banking. Would you please confirm the specific name of the account product you have with your bank? If you are not certain, then you may retrieve that information from your online bank statement. There should be no further issues with documentation regarding withdrawal requests. Bank accepts both Fed ACH and Fed wire payments (verified).Required information for wire transfer request from Gregory

I sent this email once I opened the Bank of America account specifically to receive a wire transfer from them: That has been met with similar excuses not to pay out. First I started with a check request and after several attempts at that i decided to try a wire transfer even though that entails many fees and charges. I sent all of the documentation according to their terms and conditions, have met each and every one of them including state ID, credit/debit cards used to make deposits, utility bills, proof of address, etc. I have made several attempts to make a winnings withdrawal from Planet 7 Casino to no avail.

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